To provide a Total Communication environment. To support each individual to develop their communication skills to enable them to lead a fulfilling life. To promote communication in all its forms within local communities so that individuals can live in a community which is accepting and inclusive.
Empowerment – we empower all individuals to achieve what they want to in life
Quality – we always provide the highest quality service that we possibly can
Innovative – we are creative, adaptive and innovative, and proactively develop the knowledge base.
Inclusivity – we promote inclusivity within our organisation and local communities
Positivity – we are positive, valuing, welcoming and friendly
Sustainable – we grow organically, responding to our customers’ needs and wishes and run our business in a sustainable way.
Day Service
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Increase member numbers to 110 sessions
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Pilot an online service
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Open a new base in Hampshire
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Expand opportunities for community engagement
Therapy Service
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Increase sensory service by 100%
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Offer 3 weekly social communication groups at Fleming House or online
Training
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Offer 5 x live online training courses
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Facilitate one SLCN leads training course
Four P’s
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Passionate – consistently looks for ways to improve self and performance, can accept feedback and use it to learn and develop.
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Professional – engages with all stakeholders in a professional manner. Strives to complete all tasks to a high standard.
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Positive – consistently expects high standards and is willing to problem solve difficult situations. Engages positively with stakeholders and talks positively about their role. Is friendly, valuing and welcoming.
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Person-centred – is holistic and always has the person’s best interests at the heart of everything they do.
RICE
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Reflective – always learning from experiences and using this to improve self and service.
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Innovative – is creative and adaptive. Thinks of new ideas to develop and improve the service.
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Committed – always gives their best to the role. Consistently keeps to their priorities.
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Enthusiastic – Shows excitement or great interest about their role and any projects they are involved in.