We will provide an excellent service in all aspects of communication. This means:
- We will employ highly skilled staff, that is, staff who are skilled verbal communicators and who are also able to use alternative and augmentative systems of communication effectively such as Makaton and symbols.
- We will measure and evidence progress and evaluate what we do in an appropriate and effective manner.
- All of our written reports and communications will be professional and high quality and written in plain English.
- We will provide a Total Communication environment at Speaking Space that is respectful and enabling.
- All staff will have an awareness and understanding of the hierarchical method of developing self-esteem and social skills and will be able to use the Talkabout resources effectively.
- We will provide excellent training courses in social skills and communication.